This was a great transaction. Item arrived a week earlier than indicated and was well packaged to protect the shade. Installation is a snap and the design of this fixture is nothing short of elegant simplicity. The cream hand woven ribbon is meticulously neat and very classy. Would definitely recommend as a much cooler alternative to the standard Drum Shade pendant. The key is calling customer service before you order since the shade is made in 3 sizes and the order page is very unclear-and not 100% accurate- as to which size you are ordering for which price.